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FAQs

FAQs

Old Timers Roofing, Inc.

Frequently Asked Questions – Get the Answers You Need!


At Old Timers Roofing, we know that roof repairs, replacements, and insurance claims can be confusing. That’s why we’ve answered some of the most common questions homeowners and business owners ask us.



📞 Still have questions? Call us at (336) 937-7663 or Request a Free Roof Inspection!

  • How often should I have my roof inspected?

    We recommend a professional roof inspection at least once a year and after any major storm. This helps catch minor issues before they become costly repairs.


    📞 Call (336) 937-7663 to schedule your free inspection!

  • What are the signs of roof damage after a storm?

    ✅ Common signs of storm damage include:


    Missing, cracked, or curled shingles

    Leaking or water stains on ceilings

    Granules collecting in gutters

    Damaged flashing around vents and chimneys

    🔹 Not sure if your roof is damaged? Request a Free Roof Inspection!

  • Why do I need a roof inspection even if I don’t see damage?

    ✅ Some damage is hidden. Small cracks, loose shingles, or flashing issues may not be visible but can lead to leaks over time.

  • Do I need to contact my provider before getting a roof inspection?

    ✅ No! We recommend getting an inspection first. If we find damage, we’ll provide a detailed report to help you file your insurance claim correctly.


    📞 Call (336) 937-7663 before contacting your insurance provider!

  • How long does the roof inspection take?

    ✅ Our inspections take 30–60 minutes depending on your roof’s size and condition.

  • What happens after I schedule my free roof inspection?

    ✅ Our team will:

    1️⃣ Inspect your roof for damage, leaks, and wear.

    2️⃣ Provide a detailed report with photos.

    3️⃣ If needed, help you navigate the insurance claims process.


    🔹 Schedule Your Free Roof Inspection Today!

  • What happens if you find damage during the inspection?

    ✅ We’ll provide a full damage report, photos, and a repair/replacement estimate. If your roof qualifies for insurance coverage, we handle the claims process for you!


    📞 Call (336) 937-7663 for expert insurance assistance!

  • Will Filing a Claim Cause My Rates To Increase?

    ✅ It depends. Insurance companies typically do not raise your rates for a single storm-related claim, as this is considered an "Act of God" and not due to negligence. However:


    If there is widespread storm damage in your area, insurance companies may increase premiums for all policyholders, not just those who file a claim.

    If you have filed multiple claims in a short period, your provider may adjust your rates or coverage.

    🔹 Not sure if your roof qualifies for insurance coverage? Request a Free Roof Inspection!

  • What if my claim was denied—can you still help?

    ✅ Yes! If your claim was wrongfully denied, we can:


    Review your claim

    Provide additional documentation

    Help you appeal the decision

    📞 Call (336) 937-7663 for expert insurance claim support!

  • Do you offer warranties on your roof work?

    ✅ Yes! We offer:

    ✔ 6-month comprehensive warranty on repairs

    ✔ 5-year labor warranty on new roofs

    ✔ Lifetime product warranty on materials

  • How do I get an estimate for the roof work?

    ✅ Simply schedule a free inspection, and we’ll provide a detailed, no-obligation estimate based on your roof’s needs.


    🔹 Request Your Free Estimate Now!

  • What’s the next step after I approve the estimate, How long does it take to get my new roof installed?

    We’ll schedule your project, order materials, and assign a project manager to keep you updated throughout the process. Most roof replacements take 1-2 days, depending on the size of your home and weather conditions.

  • Will I need to be home during the roof installation?

    ✅ No, but we recommend being available for any questions, at least by phone. Our crew will ensure minimal disruption to your day.

  • What should I do to prepare for roof installation day?

    We’ll provide a checklist to make the process smooth, with tasks like;


    Move vehicles away from the work area

    Remove fragile items from walls/shelves

    Keep pets and children indoors for safety

  • What happens after the roof is installed?

    We’ll do a final walkthrough with you, ensure everything meets our quality standards, and clean up the job site thoroughly. If the project is an insurance project, we will contact them for final approval.

Still Have Questions? Let’s Talk!



📞 Call (336) 937-7663 or Schedule Your Free Roof Inspection

Serving Greensboro, The Triad, & Surrounding Areas
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Top-Rated Local Roofing Experts

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