Storm Damage Insurance Claim Guide
A clear, homeowner-friendly guide to verifying storm damage, documenting your roof correctly, and navigating the insurance claim process with confidence in Greensboro & the Triad.
Start With Proof — Not Guesswork
Storm damage roofing claims work best when the facts are clear. Before filing paperwork, scheduling repairs, or talking numbers, the smartest first step is verifying whether your home experienced documented hail or wind activity.
That’s exactly what StormTrace™ does. It uses verified storm data tied to your address so you understand what likely happened, when it happened, and why an inspection makes sense.
Step-By-Step: How the Storm Damage Process Works
Step 1: Verify Storm History
StormTrace™ confirms hail and wind events tied to your property. This prevents wasted time and gives your claim a clean foundation before inspections or filings begin.
Step 2: Schedule a Professional Roof Inspection
A storm inspection focuses on impact marks, wind creasing, flashing damage, vents, ridge caps, and other indicators insurance carriers review.
Step 3: Document the Damage Correctly
Clear photos, dates, and written notes protect homeowners. Professional documentation ensures the roof system is evaluated completely — not just what’s obvious.
Step 4: File With Strong Information
Claims move faster when storm history and inspection details align. Filing promptly with organized documentation reduces delays and confusion.
Step 5: Review the Scope Before Moving Forward
Roofing is a full system. Reviewing the approved scope ensures underlayment, ventilation, flashing, and installation details are handled correctly.
Got Weather Damage?
Before calling your insurance company or scheduling repairs, confirm whether your address has verified storm activity.
Frequently Asked Questions
What should I do first after a hail or wind storm?
Verify storm history with StormTrace™, then schedule an inspection.
How do I know if my roof damage is storm-related?
Storm damage shows impact marks, creasing, and collateral damage on vents and flashing.
Do I file a claim before or after inspection?
An inspection first gives you stronger documentation.
Can adjusters miss damage?
Yes. High volume inspections can overlook details.
What is the most expensive part of a roof replacement?
Labor, especially on steep or complex roofs.
Is it normal to pay a roofer upfront?
Deposits tied to materials are normal; full payment upfront is not.
How long does the claim process take?
Timelines vary by carrier, documentation, and weather.
What are red flags when hiring a roofer?
Vague scopes, pressure tactics, missing insurance.
What should I avoid saying to a contractor?
Avoid “I’m not in a hurry” or “you’re the only bid.”
Can storm damage reduce out-of-pocket costs?
Yes, insurance may cover a significant portion.
Does Old Timers Roofing handle insurance claims?
Yes. We document, coordinate, and guide the process.
What areas do you serve?
Greensboro and the entire Piedmont Triad.