How to File a Storm Damage Insurance Claim Without Getting Denied

by Old Timers Roofing, Inc.

May 28, 2025

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Neighborhood Focus: Lake Jeanette, Greensboro NC 27455

It’s one of the most frustrating things a homeowner can go through: your roof is damaged, your gutters overflowed, the hail just rolled through—and now your insurance company says your claim is denied.

Here’s the good news: most denials can be avoided with the right evidence, timing, and contractor. At Old Timers Roofing Inc., we help homeowners in Lake Jeanette and across Greensboro document storm damage correctly the first time.

5 Steps to Filing Your Claim — The Right Way

  • Start With an Inspection: Before calling your insurance company, let a qualified roofer (like us) document the damage with photos and a full scope report.
  • Act Quickly: Insurance companies often have deadlines. In North Carolina, many policies require claims within 6–12 months of the storm date.
  • Use the Right Language: Avoid saying “I need a new roof.” Instead, describe what you observed: missing shingles, water stains, soft spots… and you need to know your catastrophe date!
  • Meet the Adjuster With Your Roofer: We’ll walk them through the damage and help you avoid low-ball offers or overlooked repairs.
  • Choose Storm-Qualified Materials: We install Atlas shingles with Core4® polymer technology—designed for Greensboro’s tough weather and built to pass insurance inspection standards.

Why Storm Damage Gets Denied (and How to Prevent It)

  • ❌ No clear evidence of storm damage
    ✅ We document damage with drone photos, thermal scans, and Core4® inspection reports.
  • ❌ Damage labeled as “wear and tear”
    ✅ Our Atlas shingles include hail-resistant ratings and date-stamped signs of impact.
  • ❌ Unlicensed or out-of-town roofer involved
    ✅ We’re local, licensed, and insurance-preferred in Greensboro and Lake Jeanette.

    • The Best Roofing Material for Greensboro Weather

    Greensboro homes face a lot: hail, wind, rain, and heat. That’s why we recommend our standard Atlas Pinnacle® Pristine shingles—powered by Core4® Enhanced Polymer Technology and protected with Scotchgard™ by 3M to stop algae streaks.

    These shingles offer Class 4 impact resistance and up to 150 MPH wind coverage, helping prevent future storm claims—or worse, denials. These shingles come backed by one of the best manufacturer warranties in the industry, and we stand behind our work with a lifetime workmanship warranty—so you’re covered from every angle.

    Book a Free Storm Claim Inspection

    Old Timers Roofing Inc. is here to help you succeed with your claim—not just fix your roof. We use only Atlas Pinnacle® Pristine shingles for all upgrades unless you request otherwise, because we believe your roof deserves premium materials by default. We proudly serve the 27455 zip code and beyond.

    Schedule an Inspection Instantly
    Call: (336) 937-7663

    Don’t want to click around? Call our AI Scheduling Agent at (336) 444-6191 — it’s fast, smart, and will book your inspection immediately.

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